XLN Audio Support

Latest News

• Plug-ins not showing up in Logic in High Sierra

Authorization & Account

• How many computers can I install my XLN Audio products on?
• My product is suddenly not authorized - "Wrong Computer ID" or "Instrument in trial mode"
• How do I authorize my products?
• I want to sell my XLN Audio products. Are license transfers allowed?

How to load Addictive Drums/Keys plug-ins

• How to load AD/AK in Sonar
• How to load AD/AK in Logic
• How to load AD/AK in Pro Tools
• How to load AD/AK in Cubase
• How to load AD/AK in Ableton Live

Manuals

• Addictive Drums 2 Manual
• Addictive Keys Manual
• Addictive Keys Quickstart Manual
• Addictive Trigger Manual
• DS-10 Drum Shaper Manual
• RC-20 Retro Color Manual

System Requirements

• What are the system requirements for XLN Audio products?
• My host isn't listed - will your products work anyway?
• Is Pro Tools First officially supported?
• Is macOS Sierra officially supported?

Addictive Drums

• Addictive Drums 2 Manual
• Loading Addictive Drums 1 presets in Addictive Drums 2
• Beginner's guide to e-drums with Addictive Drums 2
• Why are there no faders for the cymbals in the mixer?

Separate Outputs in Addictive Drums

• Separate Outputs - Overview
• Separate Outputs in Pro Tools
• Separate Outputs in Cubase
• Separate Outputs in Sonar Platinum
• Separate Outputs in Ableton Live

Installation

• Can I install on an offline computer?
• What is XLN Cloud Sync and how does it work?
• Internet on audio computers
• The software does not show up as a plug-in in my DAW (PC)
• I get an error message when trying to install
• Installing products on an external drive

Webshop

• Which payment options are available?
• Where is my product key?
• Do you offer educational discounts?
• Are payments in the webshop secure?

Presale

• Can I load my own samples in Addictive Drums, Addictive Keys or Addictive Trigger?
• Can I still run my old projects after upgrading to Addictive Drums 2?
• Can I install my XLN products on more than one computer?

Tips & Tricks

• Make your programmed drums sound alive